Frequently Asked Questions
- How do I care for my Jewelry?
Keep it away from all types of chemicals (lotion, perfume, chlorine, excessive sweat and body oils). If exposed to chemical, you can clean gently with soap and water. Make sure to dry thoroughly.
- Will my stainless steel jewelry fade?
The stainless steel jewelry will not fade. The gold/rose gold plate over stainless steel will fade overtime but keeping the jewelry clean will help keep the plating last very long!
- Can I purchase your jewelry in 14k?
We are currently working on offering a solid 14k version of our popular pieces, follow us on social media to stay up to date!
- How long will it take for my order to arrive and will I get a tracking number?
Items in stock will ship in 1-4 business days (Weekends not included). If there is customized engraving, please expect to ship in a week. Custom Baybayin or name/word necklaces will take up to 6 weeks. You will get an email when your order ships which will include the tracking number. Please see our Shipping and Returns page for more detailed information.